We ship nationwide for purchases made in this website. We also ship to Malaysia and Singapore for purchases made in https://shopee.com.my/hale.my for Malaysia orders and https://shopee.sg/hale.sg for Singapore orders.

It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days.

Our products are suitable for all skin types: including sensitive skin as we leave out fragrances, essential oils, paraben, and simple alcohols upon formulating the products.

You can learn all about our products on each product pages. If you have any other questions or thoughts, simply DM us on instagram.

No manual confirmation is needed for Virtual Account Payment. If the payment is successful, your order will be automatically processed.

As easy as sign up an account on hale.id

HALE provides FREE consultation with a dermatologist that you can access via our official website (www.hale.id), which will take you to a whatsapp chat. Or simply whatsapp chat this number: +62 21 7226390

Anything related to skin, skincare routine, and how to integrate HALE products into your routine.

Skin Consultant might prescribe OTC products from pharmacies. However, details about products from brands other than HALE cannot be provided.

We currently have 1 skin consultant at the moment: Dr. Nadia Suhendra.

Apply a small amount of the product onto a clean area of skin on the upper forearm. If no redness, burning, itching, blistering or irritation is observed in at least 1x24h, apply a small amount of the product onto a clean area of skin on the lower cheeks close to the jawline. If redness, burning, itching, blistering or irritation is observed do not use the product.

Apply a small amount of the product onto a clean area of skin on the upper forearm and rinse. If no redness, burning, itching, blistering or irritation is observed in at least 1x24h, apply a small amount of the product onto a clean area of skin on the lower cheeks close to the jawline and rinse. If redness, burning, itching, blistering or irritation is observed do not use the product.