It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days.
We are all ears to hear from you. Please message us via Whatsapp 08111 819 4488 or email us firstname.lastname@example.org if you have any questions or concerns :)
Our products are suitable for all skin types: including sensitive skin as we leave out fragrances, essential oils, paraben, and simple alcohols upon formulating the products.
You can learn all about our products on each product pages. If you have any other questions or thoughts, simply DM us on instagram.
Yes, we are open for resellers. Kindly click here to join.
No manual confirmation is needed for Virtual Account Payment. If the payment is successful, your order will be automatically processed.
You can only use one promo code per order. If you have more than one promo codes, please choose the one you want to use more.
As easy as sign up an account on hale.id
- You can get 10,000 Hale Points for every purchases of IDR 10,000 on hale.id and can be redeemed as discounts up to IDR 100,000 for your next purchases.
- Get Birthday discounts on your birthday month.
- Get more points by sharing your referral link and write reviews on hale.id
HALE provides FREE consultation with a dermatologist that you can access via our official website (www.hale.id), which will take you to a whatsapp chat. Or simply whatsapp chat this number: +62 21 7226390
Anything related to skin, skincare routine, and how to integrate HALE products into your routine.
Skin Consultant might prescribe OTC products from pharmacies. However, details about products from brands other than HALE cannot be provided.
We currently have 1 skin consultant at the moment: Dr. Nadia Suhendra.
Tuesday - Friday 16.00 - 20.00 WIB
Saturday & Sunday 10.00 - 14.00 WIB
There is no consultation on Monday
Let's be friends
You can follow HALE’s official instagram (@think.hale) to stay in contact with us, get a daily reminder on IG story whenever there is a consultation on that day, insightful articles and informations, and updates on our new products ;)